Care & Guide

Taking proper care of your organic cotton clothes ensures their longevity and helps save resources. Remember to check the care instructions on each garment for specific guidelines.

At Essence The Label, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, https://essencethelabel.com/, or when you purchase products from us.

Information We Collect

When you visit our website or purchase products from us, we may collect the following types of information:

Personal information, such as your name, email address, and phone number.
Payment information, such as your credit card or other financial information.
Information about your device, such as your IP address, device type, and browser type.
Information about your visit to our website, such as the pages you viewed and the actions you took on our website.

We collect this information in order to provide you with the best possible shopping experience and to improve the functionality and content of our website.

How We Use Your Information

We may use the information we collect from you for the following purposes:

To process your orders and deliver the products you have purchased from us.
To communicate with you about your orders, such as to send you confirmation emails or to notify you of any delays or issues with your order.
To improve the content and functionality of our website, such as by analyzing the actions you take on our website and the pages you view.
To protect the security of our website and our customers, such as by monitoring for potential fraudulent activity.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

To third-party service providers who assist us in operating our website and providing our services, such as payment processors and website hosting companies.
To law enforcement or government agencies, if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of Essence The Label, our customers, or others.
In the event of a merger, acquisition, or bankruptcy, we may disclose or transfer your personal information to the third party involved in the transaction.

Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no website or internet transmission is completely secure, so we cannot guarantee the absolute security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make any material changes to this policy, we will notify you by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@essencethelabel.com.

Washing

For machine washing, stick to normal cycles with cold water (max. 30°C) or low temperatures.
Using eco-friendly detergent is best and avoids conventional softeners and bleach. This safeguards your clothes' color and shape.
Washing them inside out with similar colors is a good practice.

Drying

Skip tumble-drying, which can cause shrinkage and consumes a lot of energy. Instead, hang your organic cotton garments right after machine washing. Gently reshaping and shaking them as you hang ensures they keep their form.

Ironing

Damp clothes can be gently shaken to remove wrinkles naturally. If ironing is needed, use low to medium heat settings. Start with the lowest setting and adjust as necessary.

Removing Stains

Address stains immediately by rinsing with cold or warm water. Cold water is especially effective for preventing stains from setting. For tougher stains, dab gently with a damp cloth and eco-friendly laundry detergent. For valuable items or stubborn stains, consider professional cleaning.